Carson is a professional customer service company rooted in Malaysia.
We are committed to building a global digital trade platform. We have its own global supply chain and brands, including tea, cosmetics, spices, healthy snacks, beverage brands, and etc., e-commerce platform, short video creative center and other service companies. Also, We have more than 100 million fans on Tiktok, especially on food category. Currently, We have more than 1 million registered users on various platforms and We have service teams all over the world.
Carson takes "Talking to the world with service." as its vision and mission.
The core values of Carson are "Client comes first", "Integrity and Passion", "Courage", and "Respect for Safety".
Meanwhile, Carson has adopted service culture, entrepreneurial culture, culture of responsibility and culture of safety as its core culture.
The company follows a multi headquarters structure, with its operational headquarters located in the Asian financial center, Singapore, customer service center in Penang and Kuala Lumpur, Malaysia, and R&D headquarters in Hangzhou, China. In addition, the company has operation centers and offices worldwide, including Dubai, Hong Kong, and Lagos.
The core team of Carson mainly comes from e‑commerce and fastmoving consumer goods (FMCG) industries, including wellknown companies such as Alibaba, NetEase, Proya, Vobile, Yowant Technology, and Suning.They have over 10 years of experience in cross‑border e‑commerce.The company's management team consists mostly of serial entrepreneurs who possess rich experience in corporate management, product development, brand internationalization, and access to various resources of supply chain and governments.
